Terms of Service

These terms apply when you browse this website, create an account, place an order, or contact the Canadian online storefront. Use the site lawfully and provide accurate contact, delivery, and payment information.

Products, prices, and availability

Product descriptions, images, options, inventory, prices, promotions, and delivery estimates are presented for the current store and may change. Prices and the cart are shown in Canadian dollars unless checkout clearly states otherwise. We may correct an obvious display or pricing error and may cancel or adjust an order when a product, price, inventory, payment authorization, or legal requirement prevents fulfilment.

Orders and payment

Submitting an order is a request to purchase. An order is accepted when payment is authorized and an order confirmation is issued. Shopify hosts the cart and checkout, while the payment provider shown for the order handles authorization and fraud review. A transaction may be held, declined, or cancelled if authorization fails or information cannot be verified.

Delivery, returns, and accounts

Canada delivery is governed by the Shipping Policy, and returns or exchanges are governed by the Refund Policy. Keep account credentials and delivery information secure and notify us if you see unauthorized activity. You must not interfere with site security, submit unlawful or fraudulent information, scrape or misuse the service, or infringe another person’s rights.

Corrections and consumer rights

We may update product information and these terms when the store’s services change. Nothing here excludes, restricts, or waives a consumer right or remedy that cannot legally be excluded under applicable Canadian law.

Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (store local time). You can reach us at support@rapalacast.shop or 647-555-8269. Mailing address: 858 Paisley Rd, Guelph, Ontario N1K 1V8, Canada.