Contact Us

Use this page for product information, order status, delivery, returns, exchanges, payment questions, privacy requests, or a problem with an item.

Support details

Email: support@rapalacast.shop
Phone: 647-555-8269
Mailing address: 858 Paisley Rd, Guelph, Ontario N1K 1V8, Canada

For an existing order, include the order number, the email used at checkout, and a clear description of the question. Photos are useful for damaged, defective, incorrect, incomplete, or materially different items.

Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (store local time).